FAQs

Frequently Asked Questions

Shipping Locations

Q: Where do you ship from?
A: We ship from multiple locations and will always send your order from the closest location to you where possible.

Shipping & Delivery

Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery times vary based on your location.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 14 days of purchase. Items must be in original condition.

Orders & Payment

Q: What payment methods do you accept?
A: We accept Apple Pay, Google Pay, Afterpay, Visa debit cards, and other payment methods through Shopify Payments.

Products

Q: How do I know what size to order?
A: Please refer to our size guide on each product page for detailed measurements.

Contact

Q: How can I contact customer support?
A: You can reach us through our contact form or email us directly.